About Us
grow forward is aiming to be the solution for business’ that need to move to digital or solve problems for firms that have already done so.
e-commerce and embedding it into a business is extremely difficult and
complex with most rarely achieving a seamless customer journey.
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All of the digital case studies build an often holistic outcome that in reality is not always possible for business’. SME’s are often struggling for resource, revenue or expertise.
The realism of embarking on a successful digital journey needs to be understood from the outset and this is where grow forward can tailor the approach to your company and what is actually achievable. More often than not, firms are sold products that just do not suit the firms needs or capabilities. grow forward and its network of professional digital companies will mean that the challenges will be tackled from a point of knowledge, without the hard sell attached.
Sustainable growth in digital is achieved by many parts of the business interacting successfully and there is often missing skillsets that firms just do not have the time or assets to accommodate in its structure. This is where grow forward can support with an initial consultation to understand the problem, present a solution and implement the change.
Getting consultancy from grow forward means that you are utilising over 25 years of experience in operations, logistics, sales and merchanting. Twin this with over 15 years of digital and e-commerce experience with realised industry leading outcomes.
Purpose
grow forward has a purpose to try and support businesses to understand and develop their e-commerce and digital strategy in a sustainable way. Sharing learnt knowledge to benefit others is how companies grow and grow without necessarily making the mistakes that often stop companies progressing. The journey to digital success is multi-disciplined with resources not available in house. This means lots of skillsets to mange, understand and tasks to complete. The completing of tasks related to discovery phase are a challenge in themselves and often never get actioned. grow forward is here to support these paid services to complete the tasks, maximising the return on investment.
About Me
Matthew Pierce MBA
Managing Director
Within my roles I have managed Digital and Marketing Teams, setting the strategy for engagement to customers. I have focused on digital for over 15 years and initially started with the development of the companies first e-commerce platform, leading on to operate 25 websites serving multiple brands and customer types. This also led to me building a team of designers, developers and project managers, with a budget in-excess of £1.5m annually.
Why did I choose to go
into marketing?I started working on the shop floor and enjoyed the interaction between the customer and the firm. It was interesting to see how better interactions could solve their problems. This then started a journey looking at how, what and why customers hired products needed to do a job
Key milestones
- 28 Years in a business selling B2B and B2C
- £60m through B2C and £180m B2B channels.
- OLI sales at c.£35m.
- Developed customer base from 0 – 160k
- Increased Company Turnover from £2m – £240m
- Digital transformation with online sales at c.£25m
- Managed Marketing Budget – £1.5m
- Developed B2B sales from 0 – £180m over a 12 year period.
Areas of expertise
I have had a wide range of activities throughout my career, ending up in digital and marketing. Using these varied roles i have unique understanding of how to apply digital and e-commerce practices to complement the operations, supply chain and development of a business or brand. I have grown in a company from £2m to £250m, experiencing all of the challenges that it takes to get to this turnover. SME’s have a variety of challenges to grow and they are not bound by the same restrictions as larger firms. Often capital and resources are limited, meaning that they cannot always invest or secure the best talent. It is also a long learning curve to get to what looks like success. grow forward offers a fast-track way to speed up the growth and learn from a experienced professional.